I was very excited to purchase my 2005 Chrysler 300C, but there was a recall on the airbag which was taken into the dealer and replace but my grandson had accident in March 2018 and the airbag didnât disengage. I contact the customer service and they said that I should have contact them before the car was removed from the wrecker company but I wasnât aware that I to notify them. I send them picture of the car and the insurance adjuster can verify that the airbag didnât disengaged. I'm writing to express my dissatisfaction with the process for recall failure and how to report the incident. Thank you for listening but I have contact a lawyer.