← NHTSA complaints

2021 RAM 2500 — ELECTRICAL SYSTEM

fire · 1779323 · 2021-11-19

Vehicle

Make
RAM
Model
2500
Year
2021
Manufacturer
Chrysler (FCA US, LLC)
Component
ELECTRICAL SYSTEM
Miles at failure
10,200

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

The contact owned a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V798000 (Electrical System). The contact stated that while attempting to start the vehicle with a fob key from inside his residence, he did not hear the engine start. The contact looked outside when he noticed there were flames coming from underneath the hood. The fire department extinguished the fire. A fire department report was filed. The vehicle remained in the contact's driveway, not yet deemed totaled by the insurance company. Prior to the failure, the vehicle was taken to the dealer for the recall however, the dealer did not perform the recall repair. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that they would be in touch via email. The failure mileage was approximately 10,200.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11441016
Machine
JSON-LD · Markdown