The contact owned a 2008 Chevrolet Silverado. The contact stated that while the vehicle was parked, it caught fire from the dashboard. The fire department was able to put out the fire. A fire department report was filed. The vehicle was not towed and remained in the parking space. The insurance company was not made aware of the failure to deem the vehicle totaled. The manufacturer was made aware of the failure, but the manufacturer disconnected the call. The failure mileage was approximately 260,000.