The contact owns a 2004 Toyota Tacoma. The contact called on behalf of her mother who was driving approximately 45 mph when she lost control of the vehicle which resulted in crashing into a power pole. None of the air bags deployed. The vehicle was towed to an insurance lot and currently was at a storage yard. A police report was taken and the driver sustained injuries to her face, and her dentures shattered but did not seek medical treatment at the time of the crash. The driver attempted to go to the hospital later but there was a 5-hour wait and was not seen. The manufacturer was not informed of the failure. The failure mileage was approximately 159,000.