NHTSA complaint: 2019 NISSAN ARMADA — VEHICLE SPEED CONTROL
12/2/2021 SUV accelerated on its own incident happened in my daughters driveway. SUV is available for inspection I have possession as of 1/22/22 picked up from Nissan dealership. I pulled in the her driveway then I backed up so I would be half on the driveway and half on grass in the event her or her husband needed to leave Backed up the car and soon as I put the car in drive the car accelerated on its own. I pushed my foot on the brake pedal as hard as I could would not stop till it hit my daughters car which then shoved her new car through her garage door. A warning message came up on the screen stating SONAR Malfunction as this was all going on. There was a police report filed that same day. Car was taken to Nissan Dealership We were told to leave the car and contact Nissan Consumer hotline. I called they said they would assign someone to the case and they would call me. The first contact from the Nissan Consumer hotline case manager was1/3/2022. This person was very hard to reach. Called me and Stated inspection would be done in a couple weeks she would contact me when she had a date. She calls me the same day they were doing the inspection. Then called me back on 1/21/2022 to inform me the inspection results were in. Stated they could find anything wrong and were unable to duplicate. When I went to pick up my Nissan SUV we were handed a paper from the inspection did not have any details regarding the test. What did they do to come to the conclusion there is nothing
National Highway Traffic Safety Administration — Office of Defects Investigation