# 2019 MERCEDES-BENZ GLC 350 — ENGINE
> NHTSA complaint `1797121` · 2022-02-22 · Mercedes-Benz USA, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** MERCEDES-BENZ
- **Model:** GLC 350
- **Year:** 2019
- **Manufacturer:** Mercedes-Benz USA, LLC
- **Component:** ENGINE
- **Miles at failure:** 20,781
- **Speed:** 30 mph
## Narrative
On 2/4/2022 this vehicle was picked up from Rockville Mercedes Dealership Mercedes-Benz of Rockville Centre (Service Center) (516) 766-6900.  The vehicle was brought in for service regarding error lights and service lights.  I was driving the vehicle from dealership back to my home and was unable to stop my vehicle and ran a traffic light and crashed into a Northwell Hospital building.  The vehicle errored out on the road stating "Vehicle Malfunction" and i was unable to STOP my vehicle.  I've contacted Mercedes and the local shop regarding this and no follow-up contact was made.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*