NHTSA complaint: 2019 HONDA ACCORD — AIR BAGS
The contact owns a 2019 Honda Accord. The contact stated that while driving at 45 MPH with activated cruise control, the vehicle independently came to a complete stop as a brake warning light flashed on the instrument panel. Due to the failure, the contact was hit from behind by another vehicle. The air bags did not deploy upon impact. The contact suffered whiplash as a result of the crash; however, no medical attention was given at the scene. The contact spoke with a doctor and received a prescription for her neck pain. A police report was filed at the scene. The contact was able to drive the vehicle home from the scene but later had the vehicle towed to an independent body shop. The contact notified the manufacturer about the failure; the manufacturer denied that the failure was caused by a mechanical failure and believed the failure was caused by a driver error. The vehicle had yet to be repaired. The failure mileage was approximately 25,000
National Highway Traffic Safety Administration — Office of Defects Investigation