# 2019 VOLKSWAGEN GOLF ALLTRACK — SERVICE BRAKES
> NHTSA complaint `1800571` · 2022-03-09 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** GOLF ALLTRACK
- **Year:** 2019
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SERVICE BRAKES
## Narrative
The plastic button for the hand brake/ parking brake pops out of the handle which then causes the brake to release. VW has replaced the part under warranty 2 times since I purchased the vehicle. In my case the second time it happened the car popped out of gear and struck 2 cars across the street from my driveway. Dealer states its a common issue. But Volkswagen has done nothing to correct the issue other than replacing the hand brake repeatedly on the cars. It's a major safety issue in my opinion. And I feel they need to come up with a permanent solution rather than replacing with a new faulty part. I have since sold the car back to the dealer as I don't trust that the hand brake on the car won't fail again.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*