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2018 CHRYSLER PACIFICA — FUEL/PROPULSION SYSTEM

fire · 1800743 · 2022-03-10

Vehicle

Make
CHRYSLER
Model
PACIFICA
Year
2018
Manufacturer
Chrysler (FCA US, LLC)
Component
FUEL/PROPULSION SYSTEM

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

What component or system failed or malfunctioned, and is it available for inspection upon request? -- The car charging port caught fire AFTER the recall notice and after they stated the repairs had been made. The charging port and car charger fused together after the fire and both are not working now. How was your safety or the safety of others put at risk? -- The fire could have caused major damage, but it was parked outside so nobody was hurt. Has the problem been reproduced or confirmed by a dealer or independent service center? -- No. The dealer is trying to avoid responsibility and claims the problem was with my home charger instead of their vehicle, but the home charger I use has been used in multiple other vehicles without issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -- Yes. I took it in to Chrysler - they did not look at my charger and are claiming its not their problem. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -- Yes. Ever since the first recall notice for the charging port, after i took the car in, the "check Engine" light has been lit and won't turn off.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11456093
Machine
JSON-LD · Markdown