The contact owned a 2010 Toyota Corolla. The contact stated that while her daughter was driving at an undetermined speed, another vehicle entered her lane. The vehicle went into a 360 turn and crashed into a telephone pole. The air bags failed to deploy. The driver sustained injuries to her knee and struck her head on the steering wheel. Medical attention was provided. A police report was filed. The vehicle was deemed a total loss by the insurance company. There were no reported fires. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 203,000.