The contact owns a 2010 Honda Accord. The contact stated when opening the liftgate to the vehicle its functionality failed. The contact was injured by the liftgate, which caused a concussion. There were no warning lights illuminated. The contact went to the emergency room and received medical treatments. The contact also stated while going into the trunk the following day, there was a loud popping noise, and the trunk functionality failed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.