# TOYO A36 — TIRES:TEMPORARY/EMERGENCY SPARE TIRE
> NHTSA complaint `1816618` · 2022-06-04 · Toyo Tire Holdings of Americas, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TOYO
- **Model:** A36
- **Year:** —
- **Manufacturer:** Toyo Tire Holdings of Americas, Inc.
- **Component:** TIRES:TEMPORARY/EMERGENCY SPARE TIRE
## Narrative
P225/55R19 99V: On November 2, 2021, I was slowing down at a stop light. I was about 5 minutes away when my tire separated.  I heard my car make a big sound and drop to the ground on the front passenger side. I lost control and hit the side of the curb, but I was able to pull my car over to a side road safely. It took over 3 hours for the tow truck driver to come, but when he did, he said he hasn’t seen one like this in a while, but it is a defective tire.  The middle of the tire was a clean separation from the sides.  If it was a tire blow-out the sides of the tire would be uneven, but this was as if the glue that held it together was loose, and the middle just fell out.  The tow person tried to take the spare tire and he found that it was incorrect.  My car a had 25,000 miles and I bought it new from the dealership and they made the mistake of giving me the wrong tire. Mazda corporation later had to replace it. Mazda dealership told me to contact customer service to discuss the tire.  I emailed customer service several times and it took nearly 2 months for them to answer.  I called several times, and I would wait on hold and they would hang up.  When I finally got someone on the phone, she told me that Mazda warranty does not cover the tires.  That is completely in the hands of the tire manufacturer.   I contacted Toyo Tires and waiting a month for a response, I was contacted by a customer service.  He mentioned that photos and videos were not enough, but that I had to se
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*