The contact owns a 2015 Subaru Forester. While the contact's wife was driving at 30 MPH, she crashed into another vehicle causing damage to the front driver's side of the vehicle. The air bags failed to deploy. The contact's wife was injured. A police report was filed and the vehicle was towed to a tow yard. The manufacturer was contacted and stated that "there are many types of collision that are not necessary for the deployment of the air bag". The manufacturer used "if the vehicle hits a parked vehicle it would not deploy" as an example. The failure mileage[ was 80,000.