← NHTSA complaints

2019 RAM 3500 — FUEL SYSTEM, DIESEL

crash3 injured · 1819665 · 2022-06-16

Vehicle

Make
RAM
Model
3500
Year
2019
Manufacturer
Chrysler (FCA US, LLC)
Component
FUEL SYSTEM, DIESEL
Miles at failure
105,000
Speed
40 mph

Severity

Deaths
0
Injured
3
Fire
No
Crash
Yes
Police report
Yes
Medical attention
Yes
Vehicle towed
Yes

Narrative

The contact owns a 2019 RAM 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated on February/2022 while her son was driving 40 mph and towing a trailer, the vehicle began to decelerate the speed independently but failed to accelerate while depressing the accelerator pedal. The contact stated the check engine warning light was illuminated and the driver could smell fuel fumes inside the cab and the truck wouldn’t go pass 55 mph. . The contact stated another vehicle rear-ended the vehicle. The driver sustain back and neck injuries and the front passenger had back and right shoulder pains. Both sought medical attention at a near hospital. The contact stated the driver of the other vehicle also sustained a fractured clavicle and sought medical attention. A police report was filed. The vehicle was not drivable. The police had the vehicle towed to the impound lot. The vehicle was towed to a local dealer: Viva Dodge Chrysler Jeep Ram (8434 Gateway Blvd E, El Paso, TX 79907: (915) 834-6300) and was informed the fuel injection was leaking fuel. The vehicle was repaired. The trailer was a total loss. The manufacturer had been informed of the failure. The failure mileage was app

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11469593
Machine
JSON-LD · Markdown