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2022 MITSUBISHI OUTLANDER — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

crash · 1819969 · 2022-06-17

Vehicle

Make
MITSUBISHI
Model
OUTLANDER
Year
2022
Manufacturer
Mitsubishi Motors North America, Inc.
Component
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Speed
30 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

Front Collision Mitigation System, FCM, failed on frontal impact and airbags did not deploy. Vehicle did not activate audible or display emergency warning signals prior to frontal impact. We filed a complaint with Mitsubishi Motors national CR, and Director of Service with many calls, voicemails and emails just fell on deaf ears. Their response documented in the case report on the last call we made to Mitsubishi Motors on 6/17/22 the CR rep said the decision is final and that they would not do anything, and we should contact our insurance. Mitsubishi's not only "Did not inspect the vehicle" but also never inquired with any intelligent questions as to why the airbags and FCM system failed to operate. Vehicle has not been inspected by anyone and is currently in my garage with less then 400 miles on it and is available for inspection. No prior warning lights were displayed. The dashboard currently displays crash signal and forward warning lights.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11469815
Machine
JSON-LD · Markdown