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2012 KIA OPTIMA — ENGINE

fire1 injured · 1832582 · 2022-08-11

Vehicle

Make
KIA
Model
OPTIMA
Year
2012
Manufacturer
Kia America, Inc.
Component
ENGINE
Speed
35 mph

Severity

Deaths
0
Injured
1
Fire
Yes
Crash
No
Police report
No
Medical attention
Yes
Vehicle towed
No

Narrative

After the rod bearing engine replacement was preformed. My engine light came on a few days after picking it up from dealer. I immediately reported it to the dealer that I need to bring it in mainly for smog check, and no response. 2 weeks later I told them about it again. No response. 3 weeks later began a fuel smell and I immediately reported that as the smell got stronger. No response. 3 days later the fuel smell was really bad and I was really worried about a fire. This time I called general manager and he never provided any advice or return call. 3 hours later the engine caught on fire. Car is totaled and I could of been seriously injured. I sent pictures and thanked them for their negligence. He finally gave me a phone number for consumer affairs. showed no remorse and claimed that the new engine they just put in has no warranty and they are not responsible. If they would of directed me to bring back in. Or bring it somewhere. Or tell me not to drive it. But completely ignored me. And had the nerve to let me know that was their 4th fire this week. Kia management needs to step it up. I was denied a loaner or rental. And they will try to get back to me by Friday. You must put a stop to this behavior asap!

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11478723
Machine
JSON-LD · Markdown