# 2021 VOLKSWAGEN ATLAS CROSS SPORT — SERVICE BRAKES
> NHTSA complaint `1834403` · 2022-08-18 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** Yes
- **Vehicle towed:** Yes
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** ATLAS CROSS SPORT
- **Year:** 2021
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SERVICE BRAKES
- **Speed:** 30 mph
## Narrative
This is a well known issue but their has now been several incidents where my forward braking should have activated and did not and now stela’s on 4 different occasions 2 of which were on the highway where the emergency brake was triggered and i have lost control of the vehicle , yet in completely empty parking lots now two separate times i have been able to catch on video that it told me i was within 12 inches of something and there is nothing.   I’ve had this issue starting 10/21 and happened as recently as 8/7 and it’s almost gotten me killed, never,one the known recall for airbags not being deployed during two pretty significant accidents . PLEASE HELP ME AS VW IS AWARE OF THIS AND WILL DO NOTHING IM IN A 50,000$ death trap. Pre knowing it was my car ( former finance director at quirk vw ) They told my body shop to not let me drive the car as my car is effected by this deadly issue , then after the fact reaching out myself i was not only denied service but threatened by the gym and vw executive is acting like it is not a big deal , this is horrible and after 1 yr ago 5 months having been given a coupon for 20% off any morphine due to not buying back a vehicle that should have been bought back and the cpa , told me they do that to bribe people so they do not / HAVE 100S OF UPLOADS ON MY LAPTOP WONT LET ME LOAD FROM THIS IPAD
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*