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2019 HONDA ODYSSEY — ELECTRICAL SYSTEM

1 injured · 1840262 · 2022-09-12

Vehicle

Make
HONDA
Model
ODYSSEY
Year
2019
Manufacturer
Honda (American Honda Motor Co.)
Component
ELECTRICAL SYSTEM

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

The sensor on the passenger sliding door failed to work when the engine was on. Once the engine was off, the sliding door would close. The problem was reproduced by a Honda dealer service and while they were checking with the extended warranty to see if the sensor would be paid for, they let me take the van home for regular use. The next day, the door would not close with or without the engine on. We were not home and we could not leave the van in the parking lot or drive home with the door open, with our two young boys in the middle row in their carseats. My husband stood outside with the van for about 15 minutes until the door finally closed and the rear passenger window shattered. The safety of our family was put at risk due to the loose glass shards and due to the fact that the door was no longer functional. The vehicle was inspected by an agent from Louisiana Dealer Services today and they deemed that the broken window and track are due to damage and will not be covered under the extended warranty. There were no warning signs of a broken sensor before, during or after this incident.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11484142
Machine
JSON-LD · Markdown