# 2021 HYUNDAI ELANTRA — SERVICE BRAKES
> NHTSA complaint `1840663` · 2022-09-14 · Hyundai Motor America
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** HYUNDAI
- **Model:** ELANTRA
- **Year:** 2021
- **Manufacturer:** Hyundai Motor America
- **Component:** SERVICE BRAKES
## Narrative
My vehicle was slowing down and was halfway into a parking spot. Then, it suddenly accelerated, jumped over commercial parking blocks, and ended up stopping after hitting a wall. My brake was not working at that moment. I initially reported it to Hyundai USA (as a dealership doesn't seem to consider this a serious issue at all), but decided not to let them investigate on their end based on their slow and unprofessional responses.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*