← NHTSA complaints

2020 TESLA MODEL X — SERVICE BRAKES

crash1 injured · 1841428 · 2022-09-17

Vehicle

Make
TESLA
Model
MODEL X
Year
2020
Manufacturer
Tesla, Inc.
Component
SERVICE BRAKES

Severity

Deaths
0
Injured
1
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
Yes

Narrative

Was pulling out of the Starbucks drive thru when the car accelerated quickly on it's own. The brakes also failed. The vehicle only stopped after hitting a tree and a light pole. Very dangerous situation as this occurred in the morning when Starbucks is busy. State Farm insurance is in possession of the car currently. We are awaiting their findings. Police report is also pending. I did not see a warning indicator on the car or any indications of any problems. However, the car had been serviced frequently for different issues with Tesla. After the accident, Tesla offered no assistance regarding finding out if there was a safety issue and said we were on our own.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11484959
Machine
JSON-LD · Markdown