← NHTSA complaints

2022 KIA TELLURIDE — LANE DEPARTURE: ASSIST

crash · 1842192 · 2022-09-20

Vehicle

Make
KIA
Model
TELLURIDE
Year
2022
Manufacturer
Kia America, Inc.
Component
LANE DEPARTURE: ASSIST
Speed
40 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
Yes

Narrative

The forward collision-avoidance assist, FCA is the main component that failed on me numerous times before inevitably ending in a car accident. The car is currently with my insurance company StateFarm, to assess the damage and to see if it was a total loss or not. They have had it since the accident that occurred back on August 20, 2022. The car had multiple electrical issues that unfortunately were temperamental as to when they would happen so because of that I started to take video on my phone when ever they did happen to show the dealership of the malfunction when it happened so they could see with their own eyes that there was a problem. I attempted to have the dealership fix it but the GM nicely said, "if it doesn't happen with us then it then it didn't really happen and we don't care if you have video or not! That's our policy so sorry about your luck!!!" it was the FCA and the lane keeping assistance that were the 2 main parts that malfunctioned that risked my safety and the safety of others. The FCA is what malfunctioned during the accident. It would randomly slam on the brakes as if I was about to hit something and the lights would flash and the beeping would sound each time it did this even though there was nothing around me. The other times it had done this to me prior it would only happen 1 time and then it would go back to normal but the date of the accident it continued to malfunction over and over again. There were sensors broken on the car from the moment i dro

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11485486
Machine
JSON-LD · Markdown