# 2019 CHEVROLET MALIBU — SERVICE BRAKES
> NHTSA complaint `1850358` · 2022-10-27 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** CHEVROLET
- **Model:** MALIBU
- **Year:** 2019
- **Manufacturer:** General Motors, LLC
- **Component:** SERVICE BRAKES
- **Speed:** 65 mph
## Narrative
On September 28th I was driving along the highway, went to take an exit, and the brake pedal was locked. I experienced a loss of braking, hard brake pedal and increased stopping distance. In order to get the car to stop, i had to put the car in neutral and coast into a ditch/grass. Before the brake failure there was no instrument cluster malfunction lights illuminated or any warning of imminent failure of the vehicles braking system. A mechanic has informed me that the vehicles brake vacuum pump is to blame and that it needs to be repaired immediately. This part suddenly failing with no warning caused a complete brake failure within the car and posed a risk of injury or death to me and others.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*