The contact owns a 2019 Honda Ridgeline. The contact stated that while his wife was driving through a parking lot, the vehicle accelerated upon the depression of the brake pedal without warning. Due to the failure, the contact's wife hit a brick column which resulted in a chip. The air bags deployed upon impact. The contact's wife suffered bruises around her waist and right thumb. The contact's wife did not seek medical treatment due to her injuries. A police report was not filed. The contact was called to the scene and had the vehicle towed to an independent mechanic where the vehicle was repaired. Prior to the failure, the contact noticed that the brakes were soft upon depression without any warning. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was 23,706.