The contact owned a 2016 Kia Forte. The contact stated that while her grandson was driving at an undisclosed speed, he was involved in a hit-and-run accident and after the impact, the vehicle crashed into a tree. The contact stated that all of the air bags failed to deploy. No warning lights were illuminated. The contact's grandson did not require medical attention. A police report was filed. The insurance company towed the vehicle to one of their tow yards and at that time the vehicle was deemed totaled. The manufacturer was made aware of the failure and advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 118,000.