The contact was a former police officer who had been tasked with investigating a vehicle crash that involved a 2009 Honda Civic. The contact stated that while the owner was driving at a yet-to-be-determined rate of speed, he hit a dip in the road which sent the vehicle airborne and off the road. The vehicle then went through a guardrail and crashed into a light pole with a large concrete support post. A control box for an electric sign and the guardrail was damaged due to the accident. The passenger-side air bags did not deploy upon impact. The driver was treated for his injuries at the scene by paramedics. The passenger was taken to the hospital where he was treated for injuries to both his head and torso, the passenger died three days later as a result of his injuries. A police report was filed. The vehicle was towed to an independent tow yard and was a total loss. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was unknown.