The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at approximately 30 MPH, another vehicle crashed into the rear driverâs side moving the vehicle approximately 5ft. The air bags failed to deploy. As a result, the contact and his son sustained soreness in the neck. Medical attention was required. A police report was filed. The vehicle was damaged and towed to a tow yard. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was not notified of the failure. The failure mileage was 68,000.