My mother was killed on 5/27/22 by her brand new 2022 Highlander Platnum with about 2000 miles on it. There wasnât anyone inside her car at the time of her wrongful death. No personâs car should kill itâs owner in her own driveway at anytime especially when the car was empty. The Police report has not been completed by the local Police department yet. The day before the accident she took her car to her dealership Hansel Toyota Petaluma at 9am where she bought her car only a few weeks earlier bc her front bumper had fallen off on the freeway to ask them to put her bumper back on but Hansel Toyota of Petaluma refused her reasonable request. What they told my parents was to go file a claim with her auto insurance carrier. So they did. The next day my mother was run over and killed by her own car. Why did Hansel Toyota refuse to fix my motherâs front bumper that day? Isnât that their job? Isnât that their legal responsibility? Doesnât the front bumper affect the safety the vehicle? So why did Hansel Toyota of Petaluma refuse service when the carâs warranty was in effect? We feel my mother was wrongly killed by a machine that malfunctioned. Her front bumper was dragging on the ground for a few miles on the freeway when it abruptly fell off and hence exposed a metal part of the car. This unfortunate event should never have happened. Our mother would still be alive today had it not been for other peoples irresponsible behavior. We believe the missing bump