# 2020 FORD EXPLORER — STRUCTURE:INTERIOR PANELS:SUN VISOR
> NHTSA complaint `1863632` · 2023-01-06 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2020
- **Manufacturer:** Ford Motor Company
- **Component:** STRUCTURE:INTERIOR PANELS:SUN VISOR
- **Miles at failure:** 48,123
## Narrative
The contact owns a 2020 Ford Explorer. The contact stated while approaching a stop, the vehicle's upper center console detached from its housing causing the contact to crash into another vehicle due to the failure. No one was injured. A police report was filed. The vehicle was not diagnosed. The manufacturer was contacted, and a case was filed. The failure mileage was 48,123.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*