The contact owned a 2013 Chevrolet Equinox. The contact stated that while driving approximately 45 MPH down an inclined road, the front driver-side air bag was erroneously deployed causing the driver to lose control of the vehicle and crash down an embankment. During the crash, the driver sustained a concussion and left arm, neck, and rib injuries which required medical treatment. A police report was taken at the scene. The vehicle was destroyed and towed away to the insurance company. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 93,000.