# 2023 VOLKSWAGEN ID.4 — ELECTRICAL SYSTEM
> NHTSA complaint `1866189` · 2023-01-17 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** ID.4
- **Year:** 2023
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** ELECTRICAL SYSTEM
## Narrative
VW ID4 2023 Day two owning ID4, driver's door would not open. I was at the dealership at the time and I was told to make an appointment to fix it. I was also told, it was a thing happening with some new VW ID4 2023. Some sort of short circuit. I went home, did some research, I learned about the recall. I questioned a person on the phone (from dealership) about the notice. They did not  answer whether it was safe to drive. On the way to the dealership to fix the door issue, I was involved in a crash. Leaving a red light a car stopped short to avoid a dog. I saw it, hit the brakes all the way down to the floor. ID4 decelerated but did not stop and I braced for impact. I rammed into the car in front of me. I left car at the dealership, I have yet to hear back if it was vehicle malfunction. Timeline: Jan 3: New Car purchased Jan 5: Driver's door would not open from outside. I was told to make an appointment due to limited technicians. I was on site at VW at the time Jan 6: I sent over a text to sales team with a screenshot showing me the recall. No reply from VW Jan 16: On my way to VW for recall, i was involved in a crash.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*