# 2016 TESLA MODEL X — STEERING
> NHTSA complaint `1867589` · 2023-01-23 · Tesla, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TESLA
- **Model:** MODEL X
- **Year:** 2016
- **Manufacturer:** Tesla, Inc.
- **Component:** STEERING
- **Speed:** 30 mph
## Narrative
Possibly loss of power to the steering wheel, caused the car hitting the freeway middle cement separator  Tesla refuses to look at my drive report to identify the exact fault of the car  This happened on November 4th and I see there was an issue with Tesla cars due to a faulty software download during that time  I’ve reached out to Tesla numerous numerous times, they refuse to review the report and identify the malfunction
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*