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2021 RAM 1500 — AIR BAGS

crash1 injured · 1868170 · 2023-01-25

Vehicle

Make
RAM
Model
1500
Year
2021
Manufacturer
Chrysler (FCA US, LLC)
Component
AIR BAGS
Speed
42 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
Yes
Police report
Yes
Medical attention
Yes
Vehicle towed
Yes

Narrative

The airbags failed to deploy with an offset front end collision going 42 mph. My husband was in an accident and now has a brain injury. The airbags did not go off. The vehicle has been inspected by the body shop but no one will tell me why the airbags did not go off. I have called the manufacturer, a dealership, the body shop, my insurance company everyone just passes the buck to each other and I’m going in circles. They are fixing the truck now and it needs a new frame along with thousands of dollars in damage. No one can tell me whether it is safe to drive my family in at this point We have been through a ton of trauma because of my husbands injury and this just adds to it. There were no warning lamps or symptoms prior to the accident. I first emailed Ram and they said the would need to inspect it. Then I heard nothing so I called and talked to a customer service representative who said my insurance company would contact them and I was told by my insurance co that I needed to contact the manufacturer. Then I was hung up on

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11503595
Machine
JSON-LD · Markdown