The contact owned 2009 Nissan Maxima. The contact stated while at a complete stop, another vehicle driving approximately 70 MPH, crashed into the rear of the vehicle. The air bags failed to deploy. The contact sustained hips and back pain. The contact was seen by emergency services and sought medical assistance later that day. The contact underwent physical therapy and hip replacement surgery. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 257,000.