The contact owned a 2022 Toyota RAV4. The contact stated that when he was making a left turn at a light, he was involved in a front-end collision. No warning lights were illuminated. The air bags failed to deploy, and the contact stated that he required medical attention for a fractured sternum. A police report was filed. The vehicle was towed to an independent mechanic and was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The approximate failure mileage was 2,800.