NHTSA complaint: 2011 HONDA ACCORD — AIR BAGS
The contact owned a 2011 Honda Accord. The contact stated that the vehicle was previously involved in a crash and the air bags did not deploy. There was no further information provided. The contact received a recall notice of NHTSA Campaign Number:Â 19V502000 (Â Air Bags) and the vehicle was taken to the dealer for the recall repair. However, the contact stated while driving 25 MPH, the front end of the vehicle crashed into the passenger's side of a construction truck. The air bags failed to deploy, causing the contact's head, left arm, and left breast to hit the steering wheel. The contact was transported to her residence by a police patrol officer. The contact received medical assistance 5 hours later. The contact sustained an inability to bend her left arm, bruises on the knee, and severe pain in the neck, head, and arm. The contact sustained memory loss and confusion. The contact had been receiving physical therapy. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 85,000
National Highway Traffic Safety Administration — Office of Defects Investigation