The contact owns a 2009 Chevrolet Malibu. The contact stated that while his wife was backing out of the driveway, the power steering failed without warning. Due to the failure, his wife hit a pole on their property. The contact's wife was not injured, the air bags did not deploy due to low impact, a police report was not filed, and no property damage was reported. The contact went to assist his wife after the failure and used excessive force to steer the vehicle back into the driveway. The contact called the dealer and informed him that the vehicle was not under NHTSA Campaign Number: 14V153000 (Steering). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 76,500.