# 2022 LINCOLN AVIATOR PHEV — UNKNOWN OR OTHER
> NHTSA complaint `1884850` · 2023-04-03 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** LINCOLN
- **Model:** AVIATOR PHEV
- **Year:** 2022
- **Manufacturer:** Ford Motor Company
- **Component:** UNKNOWN OR OTHER
- **Speed:** 3 mph
## Narrative
After dealer did 3 software updates for recalls I experienced 2 safety issues: 1) Wiper blades now do not recline to the proper position. Right blade goes down past windshield & hits the plastic piece making an extremely loud whack. Left blade does not lower to proper position & obstructs the lower view of windshield & the washer on left blade no longer works.  2) More concerning is while driving in reverse (in rain & dark), the car came to a complete & sudden halt practically giving me whiplash & making an extremely loud crash sound. Car came to such a hard & sudden stop I thought I had hit a wall even though there was 1) No warning light displayed or sound to indicate an obstruction or pending crash 2) Nothing displayed on rear camera. Got out to see what I hit & why car stopped but found nothing wrong. Proceeded to continue backing up & it happened again. The car went about 3’ more then same thing happened. Then another 3’ it happened a 3rd time. It jolted my neck 3 times leaving me in pain. This incident was extremely frightening given I’m a handicapped driver & could have been stranded somewhere alone unable to drive the car at all.  I suspect these 2 safety issues are related to Lincoln’s recall remedy & software updates as nothing else was done on my vehicle during my recent service other than replacing the front grill emblem.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*