# 2016 FORD EXPLORER — STEERING
> NHTSA complaint `1884956` · 2023-04-03 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2016
- **Manufacturer:** Ford Motor Company
- **Component:** STEERING
- **Miles at failure:** 16,000
- **Speed:** 65 mph
## Narrative
The contact owns a 2016 Ford Explorer. The contact stated that while driving at 65 MPH, the vehicle experienced a loss of power of steering assist, and several unknown warning lights were illuminated. The contact sustained injuries to her face. The vehicle was towed to the dealer; however, the parts to do the repair were not available. Additionally, the contact received notification of NHTSA Campaign Number: 19V435000 (Suspension) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*