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2017 MERCEDES-BENZ E400 — SEATS

3 injured · 1887006 · 2023-04-11

Vehicle

Make
MERCEDES-BENZ
Model
E400
Year
2017
Manufacturer
Mercedes-Benz USA, LLC
Component
SEATS

Severity

Deaths
0
Injured
3
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

Safety Issue. The Chrome on the lever to make the seat move forward to access the back seat has sharp razor blade ridges. It has cut my hand open multiple times as well as my wife and a friend. A lot of blood, this is a serious issue. When I brought my car to the Mercedes Service center the agent told me this is a known problem and he too has cut his hand open on customers cars. This is not from wear and tear, this lever is used in frequently, I see a lot of complaints on the blogs too. Mercedes will not fix it. The Part is only $270 but they want $650 to install it.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11516573
Machine
JSON-LD · Markdown