The contact owns a 2011 Honda CR-V. The contact stated that while driving at 65 mph in inclement weather, the vehicle slid on ice and collided with a steel pole, breaking the pole. The contact was unsure if there were warning lights illuminated. The impact of the crash was on the driver's side, and the rear of the vehicle. The air bags failed to deploy. The driver sustained head, neck, shoulder, and mid-back injuries, and medical treatment was provided to the contact. A police report was taken. The vehicle was towed to an independent mechanic where it was diagnosed that the air bag, air bag sensor, driver's headlamp, driver's seat belt, and driver's door, needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 160,000.