# 2020 ACURA MDX — SERVICE BRAKES
> NHTSA complaint `1892724` · 2023-05-04 · Honda (American Honda Motor Co.)
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** ACURA
- **Model:** MDX
- **Year:** 2020
- **Manufacturer:** Honda (American Honda Motor Co.)
- **Component:** SERVICE BRAKES
- **Speed:** 1 mph
## Narrative
While braking into a parking spot, vehicle experienced sudden unintended acceleration. Brake did not engage, car rapidly surged forward over parking block, sidewalk and hitting building.  Previously in day, car would not recognized key fob, would not unlock and would not start even though stepping on brake that would not depress.    I had no control over vehicle,and this could have hit pedestrians on sidewalk or storefront. Thankfully no one hurt, and did not occur in traffic or on the road.   The dealership was contacted immediately, and they declined to inspect vehicle, codes or EDR statign that's not what they do. I have asked dealership 3 times.  Insurance contacted immediately, and they to will not investigate, saying up to Honda and dealership. Honda stating they don't do investigations, and Insurance should do that. Round and round we go. No one assisting. Auto Body referred by dealership unable to investigate and do not have equipment to do so and stating dealership and Honda tech needs to do this investigation.    Several messages displayed the day of incident prior to incident and electrical issues seem to have started immediately after recall or warranty work to reprogram auto stop function. First instance of electrical issue was on 4/1, when car would not open, or unlock even with new battery in key fob. This continued over next 3 weeks sporadically. 4/24 car would not start, displaying "must press down brake" to start, but brake would not depress. Finally worked.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*