NHTSA complaint: 2019 HYUNDAI TUCSON — SERVICE BRAKES
The contact owns a 2019 Hyundai Tucson. The contact stated that while his wife was driving at low speeds, pulling into a parking spot on an incline, the vehicle accelerated and failed to stop. Then the vehicle traveled through several 15-gallon pots with trees, a patio, elliptical machines, and a wooden fence. The driver veered to the left, went down a mountain approximately 30 feet, continued down the hill, and crashed into a pine tree where it came to a halt. The occupant in the front passenger seat sustained a concussion. The driver sustained injuries to her lip and medical attention was provided. There were no warning lights illuminated. The vehicle was towed to the police station. A police report was filed. There was no reported fire. The driver's side front and passenger side front air bags were deployed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who provided claim number 21135585, and had the vehicle inspected but indicated the brake pedal had not been depressed but no additional assistance was provided. The failure mileage was approximately 27,000.
National Highway Traffic Safety Administration — Office of Defects Investigation