The contact owned a 2008 Dodge Caravan. The contact stated that while driving approximately 25 mph, an unknown Toyota Minivan entered his driving route and crashed into the vehicle. The driver sustained injuries to his back, neck, and feet and bruising. Medical attention was provided. The passenger sustained injuries to his neck, back, and shoulder, and medical attention was provided. A police report was filed. The contact was able to drive the vehicle to his resident. The air bags did not deploy. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The vehicle was deemed a total loss. The failure mileage was approximately 200,000. The VIN was not available.