The contact owns a 2021 Chevrolet Equinox. The contact stated while approaching a stop light, the vehicle behind the contact was rear-ended by another vehicle causing the vehicle behind the contact to rear-end the contactâs vehicle, causing minor damages. The contact stated that the vehicle behind the contact had major damages. When the contact was rear-ended the seat belt on the driver's side did not retract at the point of impact, causing the contact to launch forward and struck a sun visor with his head. The contact had sought medical attention for neck pain and for headaches. The contact was unsure if anyone else was injured or if a police report was filed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 88,365.