The contact owns a 2021 Fleetwood Bounder equipped with a 2020 Ford F59 chassis. The contact stated while driving at 30 MPH while towing another vehicle, the tow hitch separated from the motorhome causing the vehicle to strike a telephone and causing front-end damages to the vehicle. A police report was filed. No one was injured. The manufacturer was contacted and advised the contact to send the tow hitch for diagnosis but when diagnosed no failure was found and did not provide any assistance. The failure mileage was 8,000.