The contact's brother owned a 2017 Jeep Wrangler. The contact stated that while her brother was driving at an undisclosed speed, another vehicle crashed into his driver's side, causing his vehicle to crash into a tree. The contact's brother had no account of what happened the day of the crash. No air bags were deployed upon impact. The contact's brother sustained injuries to his face, was unable to walk, and was transported to the hospital for medical treatment. A police report was filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.