The contact owned a 2015 GMC Sierra. The contact stated that while driving at an undisclosed speed, another vehicle spontaneously switched lanes onto her lane, causing the contact to swerve out of the way and crash into the median; however, no airbags were deployed. The vehicle was towed to a tow yard. The insurance company deemed the vehicle totaled. The contact injured her neck, back, and several other places, and she received medical attention. A police report was made. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that her vehicle had previously been repaired under an unknown airbag recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.