The contact owned a 2018 Honda Civic. The contact stated that while in a drive-through line with the brake applied, the vehicle unintendedly accelerated. The vehicle then drove over the curb, veered to the left, crashed into another vehicle, a sign, and went over four lanes of traffic. The contact was unable to control the vehicle but was able to push the ignition button to stop the vehicle. There were no reported injuries, or air bag deployments. A police report was filed. The vehicle was towed to a towing lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 35,000. The vehicle was towed by the insurance company and deemed a total loss.