# 2023 FORD F-150 LIGHTNING BEV — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
> NHTSA complaint `1922360` · 2023-08-25 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** F-150 LIGHTNING BEV
- **Year:** 2023
- **Manufacturer:** Ford Motor Company
- **Component:** FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
- **Speed:** 5 mph
## Narrative
We were in a low speed situation.  A car 2 cars in front of us was signaling a right hand turn.  We began to slow down from approximately 25 mph to 5-7 mph.  The car turning right stop short of completing their turn, the car immediately in front of us came to a complete stop.  We were only traveling 5 - 7 mph behind and had plenty of room to stop.  I depressed the brake further (we were already slowing due to turning vehicle) but the truck did not slow at which point I depressed the brake pedal as hard as I could.  The truck did not slow at all in this time (no brake locking, no skid marks).  We only came to a stop when we hit the stopped vehicle in front of us.  Additionally, this vehicle has advanced safety features (forward collision warning and active braking assist) -- none of these features triggered.  I have lost all faith in this vehicles ability given the situation.  I contacted Ford customer service, they referred me to their Office of General Counsel and said to expect a response in 45 - 60 days.  That is unacceptable to me -- I have a very expensive vehicle that I cannot drive as I do not trust it.  I want to understand why all these systems failed, have them as well as my vehicle fixed or the vehicle bought back from me.  I cannot wait 60 days for resolution.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*