# 2023 AUDI Q4 E-TRON SPORTBACK — SERVICE BRAKES
> NHTSA complaint `1924607` · 2023-09-03 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** AUDI
- **Model:** Q4 E-TRON SPORTBACK
- **Year:** 2023
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SERVICE BRAKES
- **Speed:** 5 mph
## Narrative
As I was starting to make a right hand turn into a parking space in a parking garage, the car suddenly accelerated. I slammed on the brakes, but the stopping distance was not long enough. The car crashed into the steel cabling and concrete pole. The airbags deployed and the damage was significant enough to total the car. I sustained bruising and back muscle pain from the force of the impact. I only had the car for 11 days when this happened. I requested black box data for the car from the collision center and insurance company - neither would provide. I also reported the incident to my Audi dealer. Had there been a car in the parking spot next to me or directly in front of me, there would have been significant damage to other vehicles.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*